Privacy Policy

Who are the recipients of the Privacy Policy? 

1. LAKMA SAT Sp. z o.o. with its seat in Cieszyn (43–400) at Frysztacka 173 attaches special importance to the privacy of our website users. If you use our websites, you are one of the intended recipients of the Privacy Policy.
2. In the Privacy Policy, you will find information on how we use the personal data shared by you, how we secure it and what rights and obligations you have.

Who collects my personal data?

1. The controller of the personal data provided by you is LAKMA SAT Sp. z o.o. with its seat in Cieszyn (43–400) at Frysztacka 173, registered under the KRS number: 0000052607, National Official Business Register Number [REGON]: 070499284, Tax Identification Number [Numer Identyfikacji Podatkowej, NIP]: 548-101-03-09.
2. If you have any question concerning the Privacy Policy or personal data protection and processing in general, you can contact us using the details above or reach out to the Data Protection Officer designated by the Controller, Mr. Łukasz Piórko at: iodo@lakma.com.

How is my personal data collected?

1. If you visit the Websites, IT data concerning your visit is collected automatically, including, but not limited to:
1. IP address,
2. your operating system type,
3. browser type/kind.
2. Just visiting our Website does not require you to provide any other information or personal data.
3. Other data is collected on a voluntary basis using other means, e.g. via telephone, fax, e-mail, newsletter opt-in form, when making a purchase or using the contact form only when you want to provide such data to us, e.g. in order to receive our offer, opt-in to our newsletter or submit a complaint. By these means, you can provide us with you personal data, such as:
1. name and surname,
2. email address,
3. phone number,
4. residence or delivery address,
5. company details,
6. login name for login purposes,
7. data for processing your complaint.
4. Your personal data is also collected when you send us your job application in the form of file with your resume.
5. To sum up, we can collect and, later on, process your personal data for the following purposes:
1. replying to your inquiries (if you called or wrote to us to ask about our offer and/or request us to draft an offer);
2. marketing our own products (if you are our Customer, we may process your data for marketing purposes based on so-called legitimate interest, which is also the basis for us using the remarketing tools based on cookie files; in other cases, our marketing activities are based on our consent);
3. sending our newsletter, if you have provided your consent to this;
4. recruiting, if you have sent us your job application;
5. complaint processing, if you have submitted one;
6. fulfilling your order made at one of our online stores.

Your data retention and processing time

1. If you sent an inquiry to us via the contact form, your data is retained and processed for the period necessary to provide a reply and solve your problem.
2. If you made a purchase at our online store, your data is retained and processed for a period that lasts until we are free from the legal obligation to process your data and the possibility for any of the parties to pursue claims in relation to the contract executed through the Store ceases.
3. If you opting in to receive our newsletter, your data is retained and processed until you opt out.
4. If you submitted a complaint, we will process and retain the data until we solve your case and consider that we no longer need this data based on our legitimate interest.
5. If you send us your resume, it will be retained and processed for the purposes of current and future recruitment processes, however for no longer than three years.
6. Remember that, at any time, you can write to us at iodo@lakma.com to have your personal data deleted. You can also send such request in the traditional way, to our postal address: LAKMA SAT Sp. z o.o. z siedzibą w Cieszynie (43-400), Frysztacka 173.

How do you collect data in connection with opting in to receive the newsletter?

1. If you subscribe to our newsletter and provide your consent to receive it, we only ask you to provide your e-mail address to receive the information from us.
2. You can resign from your subscription at any time by clicking the link cancelling the subscription, which can be found in the footer of any newsletter.

In order to collect information on which of the contents in our messages you’re actually reading and which were not interesting to you, we use software that enables the analysis of this data. Your personal data obtained this way is not shared with other entities, except for the company operating our Website and the companies operating the servers for the above-mentioned purposes.

How do you collect data through the contact form?

1. If you wish to contact us via the contact form, we only need your name, surname, e-mail address, phone number and, in the case of recruitment, also your resume and/or your cover letter.
2. If you send us an inquiry or offer, we process your data only for the purpose of replying to your inquiry.
3. If you send us your resume, it will be retained and processed for the purposes of current and future recruitment processes, however for no longer than three years.

How do you collect data when fulfilling an order sent through the online store?

1. If you want to make a purchase at our online store, we need your name, surname, e-mail address, delivery address, phone number.
2. Moreover, if you decide to register at our store, we will process and retain your login name.
3. We also collect the data on your purchase history for analytical purposes.

How is personal data collected automatically? What are cookies?

1. As we have already mentioned, we collect some of your data automatically when you visit our Website. This data is collected by so-called cookie files (“cookies”).
2. Cookies are IT data, in particular text files, which are stored on the end device of a Service User and intended to be used at Service websites. Cookies usually include the name of the website they originate from, end device storage time and a unique number.
3. Two basic types of cookies are used in the Service: session cookies and persistent cookies. Session cookies are temporary files which are stored at the User’s end device until the User logs out, leaves the website or shuts down the software (web browser). Persistent cookies are stored at User’s end device for a specified period determined in the cookies parameters or until they are deleted by the User.
4. Cookies do not modify nor change any of your device settings or those of the software already installed on your device.
5. Remember that you have the right to refuse to provide your consent for our use of cookies (you can block them), however, in such case, some functionalities of the website will be unavailable or will not work correctly. In the case of optional cookie files, you have the right to refuse to provide your consent for using them. You can change your consents concerning the use of optional cookies using the cookie settings window.
6. If you want to block cookies, we recommend adjusting the appropriate settings in your web browser. You can find more information at: 
7. Usually, cookies can be deleted from the browser by using the “delete history” option and selecting the cookies check box or by blocking the cookie downloading option in the browser.
8. If you have any concerns or reservations, you also can always contact us at iodo@lakma.com – we will try to help.

Our website uses the following cookie file types:

1. Cookie files necessary for the proper operation of our website

The only purpose for using these cookies is to facilitate electronic communication. In accordance with the provision of law, using cookie files does not require the visitor’s consent. These files are necessary for the proper operation of the basic website functions, such as: capability to connect with the user session, ensuring security of the form sending process, etc.

1. Optional cookie files:

What are the purposes that personal data obtained without the use of cookies is used for? Is it shared with anyone?

1. The personal data you provide to us is used for:
• executing marketing activities;
• receiving any potential reservations and inquiries you might have;
• conducting recruitment, if you provided us with your information for this purpose;
• fulfilling an order at the online store;
• processing complaints.
2. Where necessary for these activities, your data may be transferred to other entities. Such transfer may only take place with our consent, pursuant to an agreement and only to those entities who ensure that your data is appropriately protected and processed in accordance with the law. This means that your personal data is transferred to:
• the company that operates our website;
• the hosting service provider who hosts our website on their servers;
• the IT company that maintains a website backup;
• HR agencies, if we contract them to conduct the recruitment process;
• delivery companies;
• the company that performs analysis and sends our newsletter.
3. We do not transfer your personal data outside of the European Economic Area.
4. If you consent to using your personal data for the purpose of receiving commercial information (newsletter), your data will be collected and used for marketing purposes, i.e. to send you marketing information.
5. If you are not our Customer and you have not provided your consent for sending you marketing information via e-mail, SMS or phone, then the personal data you provide directly to us (e.g. to our employee or consultant), e.g. by phone, may be used by us only to contact you and provide you with the necessary help and for the purposes of the contract concluded between us and you or your company.
6. If you are our Customer, we can contact you to promote our own products based on so-called legitimate interest. However, if you do not wish us to contact you by phone or e-mail, we can just send you written materials by post.

Do I have access to my personal data? Can I withdraw my previous consent for receiving commercial information?

1. Remember that you are entitled to access your personal data at any time. You can receive a free-of-charge copy of your personal data that we hold.
2. You can also always obtain from us information on the following topics:
• the purpose of processing your data;
• the type of data processed by us;
• who receives your data;
• how long do we plan to retain your data.
3. You have the right to:
• have your data rectified;
• have your data deleted or restricted if we no longer need it for the purposes that you provided it for, if you have withdrawn your consent for its processing or if you object to the processing of your data for marketing purposes.
4. At any time, you can withdraw your consent for receiving commercial information by e-mail and/or your consent for marketing telephone contact. You can withdraw your consent by sending an e-mail to the following address: iodo@lakma.com The footer of each message we send as part of our newsletter also includes a deactivation link, which you can use to unsubscribe from the mailing list.
5. You can also completely object to processing your data for marketing purposes.

Is my personal data secured?

1. We secure your data by applying organizational and technical means necessary and appropriate to prevent the risk of your rights or freedoms being breached.
2. This includes, but is not limited to securing your personal data against access by unauthorized persons, as well as against it being damaged or lost.
3. Data transmission security is ensured by using the SSL (Secure Socket Layer v3) transmission protocol. SSL consists in encrypting the data before transferring it from your browser and decrypting it after it safely arrives to the server operating our Website.

Final provisions.

1. The rules determined under the Privacy Policy are subject to the Polish law and EU law, including, but not limited to:
2. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (EU Official Journal L of 2016, No. 119, pg. 1, as amended);
3. Act of 10 May 2018 on personal data protection;
4. Telecommunications Law Act of 16 July 2004 (including, but not limited to Article 173 thereof).
5. Additional information concerning personal data processing and free movement of such data can be found at: https://www.gov.pl/web/sprawiedliwosc/rodo.
6. You can always lodge a complaint regarding our handling of your personal data. Complaints are lodged with the President of the Personal Data Protection Office.